Christmas Week at Disneyland & Walt Disney World – RideMax Customer Reports

Disney World Castle
Cinderella Castle lights up with magic during the Christmas season!

Just a quick update today to share some very nice customer reports from Christmas week, one from a customer visiting Disneyland/DCA, and another one from Walt Disney World.

First, from a Disneyland RideMax customer (I’ve bolded some text for emphasis):

Hello. My family was at Disneyland and California Adventure 12/26-12/28 and thanks in part to your computer program and tips, we had an incredible trip. We got to do everything that we wanted to do and some things two or three times. We had time for shopping, watching shows, and doing other things (like riding the train and monorail) not listed on RideMax, too. We looked at people standing in stand-by lines that had up to 3 1/2 hour long waits and felt sorry for them. We were often ahead of schedule (wait times were shorter). We will tell everyone that we know about your service.

Here’s an example of our success. We arrived at the gate for California Adventure on Friday, 12/28 at about 7:20 a.m., knowing that hotel guest were being let in early. We stood near a Magic Morning entrance so that as soon as it changed to a regular entrance we could get in that line. We knew (from our past day’s experience and from reading your tips) that we would be let into the park to the end of Buena Vista Street to wait until the official 8 a.m. opening. We were right against the rope. We were led to Cars Town and to Radiator Springs by cast members behind a gas hose. We were ordered into a single file line as we approached Radiotor Springs. We ended up being about the 8th-10th people in that line. We walked right into the lane for single riders. We walked right onto the platform for the ride. My husband and son ended up being able to ride in the same car, and I was in the car behind them. INCREDIBLE!!

On Thursday, 12/27, we checked both single rider and regular rider lines for Radiator Springs at least half a dozen times. The single rider line was always about an hour long, and the other line was anywhere from 2 to 3 1/2 hours long. We also kept checking the lines for the other two rides. We were able to ride both of them during our free time on Thursday when the lines were the shortest we had seen them all day (probably waited no more then 35 minutes in each one). We started this trip knowing that we would probably not ride anything in Cars Land but would enjoy seeing all of the sights. We are not die-hard ride fans. Imagine our delight when we were able to ride all three rides!

We were able to ride every ride in Paradise Pier that we wanted to ride on Thursday with little to no wait. Our first ride was Toy Story Mania, and we walked right onto it.

On Wednesday, 12/26, we were able to enter Disneyland early (before 8 a.m.) because of Magic Morning and because it was drizzling, many people did not show up. We were able to ride everything that we wanted to in Tomorrowland by 9 a.m. before crowds appeared and started the day ahead of our schedule.

THANK YOU!!

And from a Walt Disney World customer:

We just came back from a 6 day trip to Disney World over Christmas.

This is a very, very busy time and the crowds were overwhelming at times.  With this in mind, we purchased RideMax and set our schedule around the online recommendations.

I was skeptical when my friend told me about RideMax, I doubted it would work at Christmas time but it was only $16 so I thought it was worth a try.

I am a believer!  It was truly amazing but we never waited more than 10 minutes and we rode all the best rides.  The total cost for our Disney trip was nearly $10,000 and the $16 dollars I spent on RideMax doubled our fun!  What a great product!

Thanks again RideMax Team!

To which I say, “You’re welcome!”  🙂

I should also add that in addition to using RideMax, arriving EARLY at the parks is key to success if you’re visiting during the holidays or other busy season, such as spring break. We received a note from another customer who wasn’t nearly as successful as those shown above, but after reading their report, it seemed pretty clear to me that they were late getting to the first attraction on their RideMax plan, and things sort of cascaded downhill fast from there: the line was longer than expected at the first attraction on the plan, causing them to be “late” getting that first FastPass, and the late FastPass messed up the time at which they could get the next FastPass, etc.

I know I say this a lot, but if you’re going to be brave enough to visit during the holidays, you almost need to be hyper-focused on making sure you arrive early. There’s simply no substitute for this, RideMax plan or not!

What are YOUR thoughts about visiting during the holiday season? Do you find the extra “magic” worth braving the crowds?

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Disney World: “Disconnected” FASTPASSes at the Magic Kingdom

Take a quick look at these first few entries from a recent RideMax plan and see if you notice anything strange:

RideMax Plan Disconnected FastPassNotice how the plan has our FastPass runner grabbing one set of FastPasses at Dumbo, then immediately getting another set at Peter Pan’s Flight?

If you’re familiar at all with the way the FastPass system works and saw this on your RideMax plan, you might be raising an eyebrow about now or even writing us demanding a refund. “How can this be?” you want to know… “There’s no way I can get two FastPasses so close together, is there?!!”

Actually, right now at least, there is!

The “trick” here is that the new FastPass machines for both Dumbo and The Barnstormer are “disconnected” from the rest of the FastPass network, and from each other. This means that if you get a FastPass from either of these two machines, the other FastPass machines in the park won’t know about it, and vice-versa.

Theoretically, this means you could actually grab three FastPasses in a row: one for The Barnstormer, another one for Dumbo, and yet a third one for any other attraction in the park.

Because RideMax is set up to take advantage of this loophole for the time being, if you see this in one of your plans you’ll know what’s going on. (We’ve also included a brief tip at the bottom of the plan making this clear.)

Of course, Disney could change this policy at any time — and we’ll adjust RideMax accordingly if they do — but in the meantime this is fun to know, and to take advantage of!

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Fantasyland Expansion at the Magic Kingdom – Soft Opening!

I stopped by Walt Disney World’s Magic Kingdom today, hoping to catch a glimpse of the new Fantasyland improvements. I wasn’t disappointed!

(Note that due to technical difficulties,  some of the pictures below may be resized incorrectly. Until this is fixed, you can see an undistorted view of any image by clicking on it. Sorry for the hassle!)

Enchanted Tales with Belle Entrance

The entrance to Enchanted Tales with Belle. 35 minute wait around noon.

Gaston's Tavern

Courtyard area in front of the new Gaston’s Tavern quick service eating location. I love the architecture and attention to detail back here!

Gaston
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Gaston himself, signing autographs!

Gaston's Tavern Entrance

Close-up of the entrance. “I use antlers in all of my decorating…”

Gaston's Tavern Menu - Short
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Menu highlights posted outside…

Gaston's Tavern Full Menu
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Here’s the full menu for Gaston’s Tavern.

LeFou's Brew
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LeFou’s Brew. Anyone else think this looks EXACTLY like Red’s Apple Freeze at DCA? Sorry to say, this isn’t quite as good as the DCA version. Although the basic taste and texture is quite similar (including the foam!), Red’s Apple Freeze is carbonated, giving it a little extra kick!

Red's Apple Freeze from DCA
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Not to digress to much, but here’s a picture of Red’s Apple Freeze from DCA. A better beverage, in my opinion. Both of these seem to be something of an imitation of the Butterbeer concoction at Universal, but I prefer Disney’s take on this.

Little Mermaid Ride at Disney's Magic Kingdom

The building housing the new Little Mermaid ride. Very nice detail here!

Little Mermaid attraction entrance
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Here’s the standby entrance for the Little Mermaid attraction. 20 minutes doesn’t seem too bad for as crowded as this area was.

Little Mermaid FastPass Ticket
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Yes, the ride does offer FastPass. Unlike the recent Dumbo and Barnstormer FastPass additions, these machines ARE connected to the rest of the FastPass network. So when the ticket says another FastPass will be available after the time shown, they really do mean it. You can ignore this blurb on the Dumbo and Barnstormer FastPasses, at least right now. Meaning, you can get FastPasses for Dumbo, Barnstormer, AND another attraction all within minutes of each other, or as quickly as you can walk between the FastPass machines.

Little Mermaid FastPass Machines
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The Little Mermaid FastPass machines are located back over at the entrance to PhilharMagic, alongside the Winnie the Pooh FastPass machines.

Be Our Guest Restaurant at Disney's Magic Kingdom
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The walkway leading up to the new Be Our Guest restaurant.

Be Our Guest Restaurant
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Nice architectural detail here too!

Disney's Be Our Guest Restaurant Menu
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Be Our Guest Restaurant menu, page 1. (Sorry about the glare!)

Be Our Guest Restaurant Menu
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Menu page 2.

New Fantasyland
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Looking back toward Fantasyland from the entrance to the Be Our Guest restaurant.

Beauty and the Beast Stained Glass
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Beauty and the Beast stained glass, just inside the restaurant entrance in the left alcove.

Be Our Guest Restaurant
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To the right, a hallway containing menus, I think. This area wasn’t open to the public today, as they weren’t serving food today.

Be Our Guest Restaurant Seating Area
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The seating area for the new Be Our Guest restaurant. This is a really beautiful area, full of rich detail. I’m looking forward to eating here!

All in all, I had a nice tour of this new area today. It’s very nicely themed, and the extra space in Fantasyland is a huge improvement.

Note that by the time we returned to use our FastPasses for the Little Mermaid attraction, they had closed the ride, so I’ll have to save that for later. I guess it goes to show that if you do happen across this area and find the ride running, it may be best to simply hop in line, rather than bothering with the FastPass. The attraction has such a HUGE guest capacity that the line should move quickly, and you never know how long they’ll keep things open during this “dress rehearsal” period.

I’m looking forward to these attractions officially opening in early December, but until then, these soft openings are a great way to see this new area!

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Updated Tips for Cars Land and DCA

Radiator Springs Racers Entrance
Radiator Springs Racers Entrance

With our update today, we’ve added some arrival tips for DCA to RideMax, as well as some specific advice for the Cars Land attractions in certain scenarios. (This advice can change or display depending on whether you’re visiting on a Magic Morning day or not, or the time of day you arrive at the park.) These new tips will appear automatically as you view a web-based plan, either with the desktop or mobile web versions of RideMax, or as you create new plans with the Windows version.

With the busy fall break season upon us, I’m hoping these new tips will help you get more from your visit to DCA.

Enjoy!

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Disney’s Hollywood Studios Opens Early! (Sort of…)

Rock 'n' Roller Coaster - Disney's Hollywood Studios
Arriving early just to ride Rock 'n' Roller Coaster? Don't Bother. (Click for larger image)

Just a quick post today.

If you’re a RideMax subscriber, or if you read some of the great Disney-related blogs, you know that Disney’s Hollywood Studios normally allows guests through the turnstiles about 15 minutes before the “official” opening time.

When I visited the Studios yesterday, however, I noticed that the only attraction that was actually open for guests before 9:00am was Toy Story Midway Mania.

While you could get a FastPass for both Tower of Terror and Rock ‘n’ Roller coaster right away, the standby lines for both of these were held back until the “official” 9:00am opening time.

Toy Story Mania FastPass - Disney's Hollywood Studios
An early return time for Toy Story Midway Mania. The nicest benefit for arriving early!

So, if you’re arriving early thinking you’ll actually be able to visit Rock ‘n’ Roller Coaster right away, you’re better advised to visit Toy Story Mania instead. By doing this, you can also get a VERY early return time for the Toy Story FastPass, as shown in the image above.

Still a question in my mind is how best to handle this early opening in RideMax. Would you like to see us actually move the “opening time” in the software to 8:45am? Any other suggestions?

Please share your thoughts in the comments below!

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